- Silver Exclusives
- You’ll have access to great stuff like free breakfast, airport transfers and spa vouchers during your stay at select properties. Just keep an eye out for the gift box icon when booking.
- VIP Access
- Our VIP Access properties have been highly rated for excellent service. You’ll enjoy guaranteed free WiFi* and don’t forget, you’ll get Silver Exclusives too.
- Priority customer service
- As a Silver member, your call will always be prioritized, so you speak to a specially trained agent
- Price Guarantee Plus
- If you find a better price on exactly the same stay, we’ll match it and refund the difference
- Hassle-free Travel Guarantee
- Need to change or cancel your booking? No problem. We’ll help minimize property charges or cancellation fees right away
1 year
Step up to Silver
To become a Silver member, simply book and stay 10 nights or more during your current membership year
1 year
Strive for Gold
Become a Gold member by booking and staying 30 nights or more during your current membership year
See Gold benefitsBenefits at a glance
Rewards | Silver | Gold | |
---|---|---|---|
Secret Prices | |||
Collect 10 stamps, get 1 reward* night | |||
Priority customer service | |||
Hassle-free Travel Guarantee | |||
Price Guarantee Plus | |||
Silver and Gold exclusives | |||
VIP Access | |||
VIP free room upgrades and more |
Enjoy the benefits
As a member, the more stamps you collect, the more rewards you’ll get. See the benefits for Hotels.com® Rewards, Silver, and Gold membership.
Got a question?
How do I unlock Secret Prices?
For answers to questions like these and more, check out our articles. They have all the information you need.
Terms and Conditions
*Standard WiFi is complimentary, Premium WiFi may be available for an extra charge.
† Hotels.com® Rewards is for guests aged 18+ who registered with a valid email address. When you book and stay for 1 night at an eligible property, you’ll get 1 stamp. Collect 10 stamps and you’ll get 1 reward* night to redeem at any eligible property. A redemption fee applies to each reward* night, unless redeemed on the app or if you have an open Hotels.com Rewards Visa Credit Card account. We work out the average value of all 10 stamps you’ve collected (before taxes and fees) and give it back to you as a reward* night. You just pay taxes and fees on your reward* night. And if you choose a room, apartment, or other equivalent that costs more, you pay the difference. You can’t collect stamps or redeem reward* nights when you pay using a discount coupon or if you’re making a package booking. Stamps and reward* nights collected will expire if you have not made and completed a booking with your Hotels.com Rewards account in the previous 12 months. Read the full terms and conditions.
Secret Prices are available to Hotels.com app users, Hotels.com® Rewards members, and individuals subscribed to Hotels.com by email. Secret prices will be shown where the "Your Secret Price" banner is displayed on your search results. Available on select hotels and select dates only. Subject to full terms and conditions.