I booked and paid for a delux room with three beds. Instead, the room we were allocated upon check in, had one kind bed, they then added a macro small bed making the room to lack space.
The selling room description is not what we got. Very misleading.
Cindy
Cindy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 28 日
Patrick
Patrick,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 14 日
Milosz
Milosz,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 7 月 13 日
Ok stay
Old school charm but our room was dated.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 6 月 18 日
some rooms are still old and have rust... but generally a good place to stay.
Just ensure you tell them to clean the bedsheets before you attend.
Divine
Divine,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 29 日
What a great place! A lot of historic charm and wildlife on the grounds - the staff were amazingly kind and gracious. Reception team was warm and welcoming. Excellent hot showers. In passing conversation, my husband mentioned that the Lake Naivasha Country club was where he proposed to me 25 years ago. The operations manager Danep somehow noted this and a few hours later at dinner arranged to have a beautiful cake made that said "marry me again". It was such a thoughtful touch! We will definitely be back!
Grace
Grace,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 4 月 28 日
The check in process was extremely terrible and unpleasant.
I showed them reservation number from Expedia and they said that they can't find any booking from Expedia for a technical reason or something. And that I should show them the email to confirm. After showing the email it took them like 20 min to confirm.
I explained the issue the management in the morning and they didn't do anything about it.
The other thing, the accommodation is not good for people who want to have good sleep because of the loud noise of birds or creatures early in the morning.
Hamoud
Hamoud,1 晚结伴旅行
Expedia真实住客点评
8/10 很好
2024 年 3 月 1 日
Qusay
Qusay,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 11 月 14 日
joel
joel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2023 年 11 月 12 日
Lovely location and setting.
Fabulous location. Nice rooms. Friendly and helpful staff. Animals are a joy. Buffet/food is average.
e
e,2 晚行程
Hotels.com真实住客点评
6/10 好
2023 年 10 月 20 日
The entrance to the complex is extremely off-putting and needs attention - it leaves an extremely poor first impression. The road from the entrance gate to the hotel complex is partially unsurfaced and full of potholes - it is also poorly signed. The view of the lake and Crescent Island from the hotel grounds is spoiled by the multiple derelict wooden buildings and rotting wooden walkways inside the club property lines. Either remove them or invest in their refurbishment which would attract more people to enjoy the beautiful views.
Terence
Terence,1 晚行程
Expedia真实住客点评
6/10 好
2023 年 10 月 9 日
Ripoff on drinking water
The location is great. It is a shame that the management/ owners have not taken care of the appearance of the buildings and especially the lake/ garden view. The old destroyed buildings from the floods have been left there like ghosts to spoil the beautiful view. The rooms have tarnished items, some lights don’t work properly, windows need attention. Yet they have very glossy brochures showing their huge chain of hotels in Cuba …
The biggest ripoff on drinking water ever!!! They charged us the same price as a bottle of beer. KS 450???? It was the highest price we had paid ever in a hotel or lodge. Please take your own to the table / restaurant if you are going to stay there.
S
S,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 4 月 5 日
Alison
Alison,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 2 月 20 日
We really enjoyed this place, especially the lovely grounds and the numerous animals that live on them (zebras, water buck, monkeys etc.) The staff were also gracious and our room was just right.
Allison
Allison,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2023 年 2 月 1 日
Beautiful setting
Grace
Grace,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 1 月 7 日
david
david,1 晚行程
Hotels.com真实住客点评
6/10 好
2022 年 12 月 24 日
The property is still alluring to a visitor but there are signs everywhere of lack of maintenance and of running down. Service average, toilet didn’t flush, area near lake all rundown and closed off. The ambience feels rusty!
Oscar
Expedia真实住客点评
6/10 好
2022 年 10 月 15 日
Taro
Taro,1 晚行程
Expedia真实住客点评
4/10 尚可
2022 年 8 月 26 日
Maureen
Maureen,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2022 年 8 月 12 日
Luca
Luca,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 5 月 7 日
Thomas
Thomas,1 晚行程
Expedia真实住客点评
8/10 很好
2022 年 3 月 29 日
Beautiful place - would be great if they are able to pave the road entering and update the bathrooms. However, we loved it!
Grace
Grace,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2022 年 1 月 19 日
Vale a pena conhecer
Hotel muito lindo com um jardim maravilhoso e super grande onde vemos animais. Á noite os hipopótamos podem ser vistos bem de perto.
A piscina é muito boa e no lago Naivasha há muitos pássaros e vida marinha.