Room was noisy due to the hotel’s AC ducting running continuously even when room’s AC not on, bathroom had a continue musty smell, unless the extractor was left on permanently adding to the noise level. The musty smell recommenced even after maintenance left a dehumidifier in the bathroom for several hours. Asked for a room change, but hotel only had one room available which had the same noise issues. Upon arrival in the room was a pair of women’s pants left in a drawer, which was mentioned to reception, but still there when we vacated the room. I am concerned for the level of room received was because we booked through Hotels.com and not directly with the hotel. During our Texas trip we have a further 6 more hotels booked through Hotel.com and hope things improve.
Jonathan
Jonathan,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024年10月13日
Jenny
Jenny,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024年10月11日
LARRY
LARRY,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024年10月11日
1950's Nostalgia
A nostalgic hotel, like stepping back in time. Kids loved the pool. In the heart of the city surrounded by sky scrapers. Restaurants and bars within walking distance.
Rodney
Rodney,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2024年10月2日
Couldn't sleep, AC very loud noise.
Had very bad 2 nights, the AC made a lot of noise all night long, could sleep.
I was also charged for using WiFi and its supposed to be free for Bonvoy Members. I even have a video if you want evidence.
Juan
Juan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024年09月23日
Peter
Peter,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024年09月8日
James
James,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024年09月6日
Tara, Troy, Adrianna were amazing. This place has charm and class, unbeatable location and staff
Matthew
Matthew,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024年09月1日
Will return
This is our new favorite for our Dallas trips. Book it.
John
John,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024年08月27日
Beautiful hotel conveniently located with comfortable beds & great staff.
Felicia
Felicia,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024年08月25日
A clean and elegant update to a timeless hotel in uptown. Only thing missing is a good dining option. The hotel staff was ok. The gentleman at the restaurant was very nice along with the valet staff. The other staff was average.
David
David,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024年08月24日
Such a cool vibe. I very much enjoyed the lobby, and live music. Great overall service and the rooms were very clean and comfortable.